Quality Certification

ISO 9001:2015 Quality Management

Our ISO 9001:2015 certification covers the full scope of our manufacturing operations — from raw material procurement through production, quality control, and customer delivery.

What ISO 9001:2015 Means for You

ISO 9001:2015 is the world's most widely recognised quality management standard. For our customers, it means that our quality processes are independently audited and verified by an accredited certification body.

Our quality management system ensures consistent product quality, reliable delivery performance, and a systematic approach to identifying and resolving quality issues before they reach your customers.

Certificate Details

Standard:ISO 9001:2015
Certification Body:Bureau Veritas
Scope:Design, manufacture and supply of thermal paper rolls and thermal labels
Certificate Number:BV-QMS-2024-001
Valid Through:December 2026
Surveillance Audits:Annual

QMS Scope & Coverage

Product Design & Development

New product development follows a structured design control process with defined review, verification, and validation stages.

Supplier Management

All raw material suppliers are qualified and monitored against defined quality criteria. Critical suppliers undergo annual audits.

Production Control

Manufacturing processes are controlled by documented work instructions, process parameters, and in-process inspection criteria.

Measurement & Testing

All measurement equipment is calibrated to traceable standards. Test methods follow recognised international standards.

Non-Conformance Management

Non-conforming products are identified, segregated, and dispositioned through a formal corrective action process.

Customer Satisfaction

Customer feedback is systematically collected and analysed to drive continuous improvement across all processes.

Download Our ISO 9001 Certificate

Our ISO 9001:2015 certificate is available for download and can be used to support your own supplier qualification processes.

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