Quality Management System
Our ISO 9001:2015 certified quality management system covers every stage from raw material receipt to finished goods dispatch — ensuring consistent quality in every roll and every label.
Our Quality Control Process
Incoming Material Inspection
All base paper, thermal coating chemicals, adhesives, and packaging materials are tested against specification before entering production. Certificates of conformity are verified for every batch.
In-Process Quality Monitoring
Inline sensors monitor coating weight, caliper, and image density continuously during production. Statistical process control (SPC) charts flag deviations before they become defects.
100% Vision Inspection
Every finished roll passes through our automated vision inspection system, which detects coating voids, print defects, splices, and dimensional non-conformances at production speed.
Finished Goods Testing
Random samples from every production batch are tested in our laboratory for image density, fade resistance, adhesion (labels), chemical compliance, and dimensional accuracy.
Batch Traceability
Every roll and label pack carries a unique batch code traceable to raw material lot, production line, operator, and test results — enabling rapid response to any quality issue.
Customer Complaint Resolution
Our quality team responds to customer complaints within 24 hours with a preliminary root cause analysis, and within 5 working days with a full 8D corrective action report.
Certifications & Standards
Request Quality Documentation
We provide full quality documentation including test reports, certificates, and MSDS sheets for all products.