Privacy Policy
Last updated: August 2, 2026
Zhixin Paper (referred to as “we”, “us”, or “our”) uses personal data to respond to business enquiries, prepare quotations, assess sample requests, operate this website, and protect the reliability of our services.
Information We Collect
When you submit a contact, quotation, or sample form, we may collect your name, company, email address, phone number, country, shipping address, product requirements, message, and related project details. Our server may also record your IP address and technical request information for delivery diagnostics, security, and abuse prevention.
How We Use Your Information
We use this information to record and route enquiries, communicate with you, assess product and documentation requirements, prepare quotations, review sample eligibility and logistics, maintain service security, and improve our website when you consent to analytics. We do not sell personal information.
Service Providers and Recipients
Enquiry details may be processed by our database, email delivery providers, internal sales notification channels, and OKKI customer relationship or analytics services. These providers process data on our behalf or as necessary to deliver the requested service. Data may be processed in countries outside your own, subject to the safeguards available for the relevant provider and transfer.
Cookies and Analytics
We store your cookie preference in your browser. OKKI analytics loads only after you select “Accept analytics”. You may decline analytics and continue using the website. See our Cookie Policy for more information.
Retention and Security
We retain enquiry records only for as long as reasonably needed to handle the request, maintain business records, resolve disputes, meet legal obligations, and prevent abuse. Retention periods may vary by project and applicable law. We use reasonable technical and organizational safeguards, but no internet transmission or storage system is completely secure.
Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. These rights may be subject to legal exceptions. To make a request, contact sales@zhixinpaper.com and identify the enquiry or email address concerned.
Contact
For privacy questions or requests, contact sales@zhixinpaper.com.