Case study · Healthcare & Pharma
US Pharmacy Chain Achieves FDA Compliance Across 800 Locations
Key Results
01The Challenge
A fast-growing US pharmacy chain needed to transition all 800 locations to FDA 21 CFR-compliant, BPA-free thermal paper ahead of new state regulations. They required a single supplier capable of delivering consistent quality at scale, with full documentation for regulatory audits.
02Our Solution
Zhixin Paper supplied BPA-free, FDA 21 CFR 176.170-compliant thermal paper rolls in standard pharmacy formats (57mm × 40m). We provided a complete compliance documentation package including Certificates of Conformance, Safety Data Sheets, and third-party test reports. A dedicated account manager coordinated the 8-week nationwide rollout.
"The compliance documentation package Zhixin Paper provided was exactly what our regulatory team needed. Seamless transition, zero issues."
— VP Procurement, US Pharmacy Chain
